Example config

config.toml.example

@@ -1,6 +1,8 @@
 [discord]
-client = ""
+token = ""
+appid = ""
 guildid = ""
+category_id = ""
 
 [database]
 host = ""
@@ -9,3 +11,4 @@ name = ""
 username = ""
 password = ""
 
+admin_roles = [""]

main.go

@@ -6,6 +6,7 @@ import (
 	"log"
 	"os"
 	"os/signal"
+	"strings"
 	"syscall"
 
 	"github.com/BurntSushi/toml"
@@ -17,19 +18,19 @@ var (
 	config Config
 	client *discordgo.Session
 	db     *sql.DB
-
-	globalCategoryID string
 )
 
 type Config struct {
-	Discord  Discord  `toml:"discord"`
+	Discord    Discord    `toml:"discord"`
-	Database Database `toml:"database"`
+	Database   Database   `toml:"database"`
+	AdminRoles []string   `toml:"admin_roles"`
 }
 
 type Discord struct {
-	Token   string `toml:"token"`
+	Token      string `toml:"token"`
-	AppID   string `toml:"appid"`
+	AppID      string `toml:"appid"`
-	GuildID string `toml:"guildid"`
+	GuildID    string `toml:"guildid"`
+	CategoryID string `toml:"category_id"`
 }
 
 type Database struct {
@@ -92,6 +93,27 @@ func init() {
 	}
 }
 
+func reset(userNickname, softwareType string) {
+	log.Printf("Resetting %s for user %s\n", softwareType, userNickname)
+}
+
+func getUsernameFromMember(member *discordgo.Member) string {
+	if member == nil {
+		return "UnknownUser"
+	}
+
+	var userName string
+	if member.Nick != "" {
+		userName = member.Nick
+	} else if member.User != nil && member.User.Username != "" {
+		userName = member.User.Username
+	} else {
+		userName = "UnknownUser" 
+	}
+	return userName
+}
+
+
 var (
 	commands = []discordgo.ApplicationCommand{
 		{
@@ -104,23 +126,12 @@ var (
 					Description: "Channel for ticket creation",
 					Required:    true,
 				},
-				{
-					Type:        discordgo.ApplicationCommandOptionChannel,
-					Name:        "category",
-					Description: "Category for tickets",
-					Required:    true,
-				},
 			},
 		},
 	}
 	commandsHandlers = map[string]func(client *discordgo.Session, i *discordgo.InteractionCreate){
 		"setup": func(client *discordgo.Session, i *discordgo.InteractionCreate) {
 			channelOption := i.ApplicationCommandData().Options[0].ChannelValue(client)
-			categoryOption := i.ApplicationCommandData().Options[1].ChannelValue(client)
-
-			globalCategoryID = categoryOption.ID
-
-		
 			_, err := client.ChannelMessageSendComplex(channelOption.ID, &discordgo.MessageSend{
 				Content: "Click the button below to request a HWID reset:",
 				Components: []discordgo.MessageComponent{
@@ -139,7 +150,6 @@ var (
 				log.Println("Error sending message to the specified channel:", err)
 			}
 
-			
 			err = client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
 				Type: discordgo.InteractionResponseChannelMessageWithSource,
 				Data: &discordgo.InteractionResponseData{
@@ -156,7 +166,7 @@ var (
 			err := client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
 				Type: discordgo.InteractionResponseChannelMessageWithSource,
 				Data: &discordgo.InteractionResponseData{
-					Content: "For what would u like a HWID reset:",
+					Content: "For what would you like a HWID reset:",
 					Components: []discordgo.MessageComponent{
 						discordgo.ActionsRow{
 							Components: []discordgo.MessageComponent{
@@ -195,26 +205,35 @@ var (
 				softwareType = "Mesa"
 			}
 
+			categoryID := config.Discord.CategoryID
 			guildID := i.GuildID
 			userID := i.Member.User.ID
-			userName := i.Member.User.Username
+			userName := getUsernameFromMember(i.Member)
 
+			if !canCreateTicket(userName, selectedOption) {
+				err := client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
+					Type: discordgo.InteractionResponseChannelMessageWithSource,
+					Data: &discordgo.InteractionResponseData{
+						Content: fmt.Sprintf("You already have an active %s ticket. Please wait for the administrators to process it.", softwareType),
+						Flags:   discordgo.MessageFlagsEphemeral,
+					},
+				})
+				if err != nil {
+					log.Println("Error sending interaction response:", err)
+				}
+				return
+			}
 
 			channel, err := client.GuildChannelCreateComplex(guildID, discordgo.GuildChannelCreateData{
 				Name:     fmt.Sprintf("reset-%s-%s", softwareType, userName),
 				Type:     discordgo.ChannelTypeGuildText,
-				ParentID: globalCategoryID,
+				ParentID: categoryID,
 				PermissionOverwrites: []*discordgo.PermissionOverwrite{
 					{
 						ID:    guildID,
 						Type:  discordgo.PermissionOverwriteTypeRole,
 						Deny:  discordgo.PermissionViewChannel,
 					},
-					{
-						ID:    userID,
-						Type:  discordgo.PermissionOverwriteTypeMember,
-						Allow: discordgo.PermissionViewChannel,
-					},
 				},
 			})
 			if err != nil {
@@ -222,20 +241,151 @@ var (
 				return
 			}
 
+			for _, roleID := range config.AdminRoles {
+				client.ChannelPermissionSet(channel.ID, roleID, discordgo.PermissionOverwriteTypeRole, discordgo.PermissionViewChannel, 0)
+			}
+
 			err = client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
 				Type: discordgo.InteractionResponseChannelMessageWithSource,
 				Data: &discordgo.InteractionResponseData{
-					Content: fmt.Sprintf("Request created: %s", channel.Mention()),
+					Content: "Request submitted, you'll get a PM when it has been processed",
+					Flags:   discordgo.MessageFlagsEphemeral,
+				},
+			})
+			if err != nil {
+				log.Println("Error sending interaction response:", err)
+				return
+			}
+
+			_, err = client.ChannelMessageSendComplex(channel.ID, &discordgo.MessageSend{
+				Content: fmt.Sprintf("Reset request by %s for %s", userName, softwareType),
+				Components: []discordgo.MessageComponent{
+					discordgo.ActionsRow{
+						Components: []discordgo.MessageComponent{
+							discordgo.Button{
+								Label:    "Accept",
+								Style:    discordgo.PrimaryButton,
+								CustomID: fmt.Sprintf("accept_%s_%s", userID, softwareType),
+							},
+							discordgo.Button{
+								Label:    "Decline",
+								Style:    discordgo.DangerButton,
+								CustomID: fmt.Sprintf("decline_%s_%s", userID, softwareType),
+							},
+						},
+					},
+				},
+			})
+			if err != nil {
+				log.Println("Error sending message to the ticket channel:", err)
+			}
+		},
+
+		"accept": func(client *discordgo.Session, i *discordgo.InteractionCreate) {
+			data := i.MessageComponentData().CustomID
+			parts := strings.Split(data, "_")
+			if len(parts) != 3 {
+				log.Println("Invalid accept button custom ID")
+				return
+			}
+			userID := parts[1]
+			softwareType := parts[2]
+
+			member, err := client.GuildMember(i.GuildID, userID)
+			if err != nil {
+				log.Println("Error fetching member info:", err)
+				return
+			}
+			userName := getUsernameFromMember(member)
+
+			reset(userName, softwareType)
+
+			err = client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
+				Type: discordgo.InteractionResponseChannelMessageWithSource,
+				Data: &discordgo.InteractionResponseData{
+					Content: "Request accepted and processed.",
 					Flags:   discordgo.MessageFlagsEphemeral,
 				},
 			})
 			if err != nil {
 				log.Println("Error sending interaction response:", err)
 			}
+
+			_, err = client.ChannelDelete(i.ChannelID)
+			if err != nil {
+				log.Println("Error deleting channel:", err)
+			}
+
+			dmChannel, err := client.UserChannelCreate(userID)
+			if err != nil {
+				log.Println("Error creating DM channel:", err)
+				return
+			}
+
+			_, err = client.ChannelMessageSend(dmChannel.ID, fmt.Sprintf("Your reset request for %s has been accepted and processed.", softwareType))
+			if err != nil {
+				log.Println("Error sending DM:", err)
+			}
+		},
+
+		"decline": func(client *discordgo.Session, i *discordgo.InteractionCreate) {
+			data := i.MessageComponentData().CustomID
+			parts := strings.Split(data, "_")
+			if len(parts) != 3 {
+				log.Println("Invalid decline button custom ID")
+				return
+			}
+			userID := parts[1]
+
+			err := client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
+				Type: discordgo.InteractionResponseChannelMessageWithSource,
+				Data: &discordgo.InteractionResponseData{
+					Content: "Request declined.",
+					Flags:   discordgo.MessageFlagsEphemeral,
+				},
+			})
+			if err != nil {
+				log.Println("Error sending interaction response:", err)
+			}
+
+			_, err = client.ChannelDelete(i.ChannelID)
+			if err != nil {
+				log.Println("Error deleting channel:", err)
+			}
+
+			dmChannel, err := client.UserChannelCreate(userID)
+			if err != nil {
+				log.Println("Error creating DM channel:", err)
+				return
+			}
+
+			_, err = client.ChannelMessageSend(dmChannel.ID, "Your reset request has been declined.")
+			if err != nil {
+				log.Println("Error sending DM:", err)
+			}
 		},
 	}
 )
 
+func canCreateTicket(userName, softwareType string) bool {
+	guildChannels, err := client.GuildChannels(config.Discord.GuildID)
+	if err != nil {
+		log.Println("Error fetching guild channels:", err)
+		return false
+	}
+
+	for _, channel := range guildChannels {
+		if channel.Type == discordgo.ChannelTypeGuildText && channel.ParentID == config.Discord.CategoryID {	
+			expectedName := fmt.Sprintf("reset-%s-%s", softwareType, userName)
+			if channel.Name == expectedName {
+				return false 
+			}
+		}
+	}
+
+	return true
+}
+
 func main() {
 	if client == nil {
 		log.Println("Bot client is not initialized")
@@ -263,8 +413,13 @@ func main() {
 				h(client, i)
 			}
 		} else if i.Type == discordgo.InteractionMessageComponent {
-			if h, ok := componentsHandlers[i.MessageComponentData().CustomID]; ok {
+			customID := i.MessageComponentData().CustomID
+			if h, ok := componentsHandlers[customID]; ok {
 				h(client, i)
+			} else if strings.HasPrefix(customID, "accept_") {
+				componentsHandlers["accept"](client, i)
+			} else if strings.HasPrefix(customID, "decline_") {
+				componentsHandlers["decline"](client, i)
 			}
 		}
 	})