diff --git a/main.go b/main.go
index 6751be1..2110035 100644
--- a/main.go
+++ b/main.go
@@ -18,8 +18,6 @@ var (
 	config Config
 	client *discordgo.Session
 	db     *sql.DB
-
-	globalCategoryID string
 )
 
 type Config struct {
@@ -29,9 +27,10 @@ type Config struct {
 }
 
 type Discord struct {
-	Token   string `toml:"token"`
-	AppID   string `toml:"appid"`
-	GuildID string `toml:"guildid"`
+	Token      string `toml:"token"`
+	AppID      string `toml:"appid"`
+	GuildID    string `toml:"guildid"`
+	CategoryID string `toml:"category_id"`
 }
 
 type Database struct {
@@ -98,6 +97,23 @@ func reset(userNickname, softwareType string) {
 	log.Printf("Resetting %s for user %s\n", softwareType, userNickname)
 }
 
+func getUsernameFromMember(member *discordgo.Member) string {
+	if member == nil {
+		return "UnknownUser"
+	}
+
+	var userName string
+	if member.Nick != "" {
+		userName = member.Nick
+	} else if member.User != nil && member.User.Username != "" {
+		userName = member.User.Username
+	} else {
+		userName = "UnknownUser" 
+	}
+	return userName
+}
+
+
 var (
 	commands = []discordgo.ApplicationCommand{
 		{
@@ -110,22 +126,12 @@ var (
 					Description: "Channel for ticket creation",
 					Required:    true,
 				},
-				{
-					Type:        discordgo.ApplicationCommandOptionChannel,
-					Name:        "category",
-					Description: "Category for tickets",
-					Required:    true,
-				},
 			},
 		},
 	}
 	commandsHandlers = map[string]func(client *discordgo.Session, i *discordgo.InteractionCreate){
 		"setup": func(client *discordgo.Session, i *discordgo.InteractionCreate) {
 			channelOption := i.ApplicationCommandData().Options[0].ChannelValue(client)
-			categoryOption := i.ApplicationCommandData().Options[1].ChannelValue(client)
-
-			globalCategoryID = categoryOption.ID
-
 			_, err := client.ChannelMessageSendComplex(channelOption.ID, &discordgo.MessageSend{
 				Content: "Click the button below to request a HWID reset:",
 				Components: []discordgo.MessageComponent{
@@ -199,14 +205,29 @@ var (
 				softwareType = "Mesa"
 			}
 
+			categoryID := config.Discord.CategoryID
 			guildID := i.GuildID
 			userID := i.Member.User.ID
-			userName := i.Member.User.Username
+			userName := getUsernameFromMember(i.Member)
+
+			if !canCreateTicket(userName, selectedOption) {
+				err := client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
+					Type: discordgo.InteractionResponseChannelMessageWithSource,
+					Data: &discordgo.InteractionResponseData{
+						Content: fmt.Sprintf("You already have an active %s ticket. Please wait for the administrators to process it.", softwareType),
+						Flags:   discordgo.MessageFlagsEphemeral,
+					},
+				})
+				if err != nil {
+					log.Println("Error sending interaction response:", err)
+				}
+				return
+			}
 
 			channel, err := client.GuildChannelCreateComplex(guildID, discordgo.GuildChannelCreateData{
 				Name:     fmt.Sprintf("reset-%s-%s", softwareType, userName),
 				Type:     discordgo.ChannelTypeGuildText,
-				ParentID: globalCategoryID,
+				ParentID: categoryID,
 				PermissionOverwrites: []*discordgo.PermissionOverwrite{
 					{
 						ID:    guildID,
@@ -275,14 +296,7 @@ var (
 				log.Println("Error fetching member info:", err)
 				return
 			}
-			var userName string
-			if member.Nick != "" {
-				userName = member.Nick
-			} else if member.User.GlobalName != "" {
-				userName = member.User.GlobalName
-			} else {
-				userName = member.User.Username
-			}
+			userName := getUsernameFromMember(member)
 
 			reset(userName, softwareType)
 
@@ -297,13 +311,11 @@ var (
 				log.Println("Error sending interaction response:", err)
 			}
 
-			
-			_,err = client.ChannelDelete(i.ChannelID)
+			_, err = client.ChannelDelete(i.ChannelID)
 			if err != nil {
 				log.Println("Error deleting channel:", err)
 			}
 
-
 			dmChannel, err := client.UserChannelCreate(userID)
 			if err != nil {
 				log.Println("Error creating DM channel:", err)
@@ -336,13 +348,11 @@ var (
 				log.Println("Error sending interaction response:", err)
 			}
 
-			
-			_,err = client.ChannelDelete(i.ChannelID)
+			_, err = client.ChannelDelete(i.ChannelID)
 			if err != nil {
 				log.Println("Error deleting channel:", err)
 			}
 
-			
 			dmChannel, err := client.UserChannelCreate(userID)
 			if err != nil {
 				log.Println("Error creating DM channel:", err)
@@ -357,6 +367,25 @@ var (
 	}
 )
 
+func canCreateTicket(userName, softwareType string) bool {
+	guildChannels, err := client.GuildChannels(config.Discord.GuildID)
+	if err != nil {
+		log.Println("Error fetching guild channels:", err)
+		return false
+	}
+
+	for _, channel := range guildChannels {
+		if channel.Type == discordgo.ChannelTypeGuildText && channel.ParentID == config.Discord.CategoryID {	
+			expectedName := fmt.Sprintf("reset-%s-%s", softwareType, userName)
+			if channel.Name == expectedName {
+				return false 
+			}
+		}
+	}
+
+	return true
+}
+
 func main() {
 	if client == nil {
 		log.Println("Bot client is not initialized")