diff --git a/main.go b/main.go
index 3a0e69e..958b7ec 100644
--- a/main.go
+++ b/main.go
@@ -6,6 +6,7 @@ import (
 	"log"
 	"os"
 	"os/signal"
+	"strings"
 	"syscall"
 
 	"github.com/BurntSushi/toml"
@@ -22,8 +23,9 @@ var (
 )
 
 type Config struct {
-	Discord  Discord  `toml:"discord"`
-	Database Database `toml:"database"`
+	Discord    Discord    `toml:"discord"`
+	Database   Database   `toml:"database"`
+	AdminRoles []string   `toml:"admin_roles"`
 }
 
 type Discord struct {
@@ -92,6 +94,10 @@ func init() {
 	}
 }
 
+func reset(userNickname, softwareType string) {
+	log.Printf("Resetting %s for user %s\n", softwareType, userNickname)
+}
+
 var (
 	commands = []discordgo.ApplicationCommand{
 		{
@@ -120,7 +126,6 @@ var (
 
 			globalCategoryID = categoryOption.ID
 
-		
 			_, err := client.ChannelMessageSendComplex(channelOption.ID, &discordgo.MessageSend{
 				Content: "Click the button below to request a HWID reset:",
 				Components: []discordgo.MessageComponent{
@@ -139,7 +144,6 @@ var (
 				log.Println("Error sending message to the specified channel:", err)
 			}
 
-			
 			err = client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
 				Type: discordgo.InteractionResponseChannelMessageWithSource,
 				Data: &discordgo.InteractionResponseData{
@@ -156,7 +160,7 @@ var (
 			err := client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
 				Type: discordgo.InteractionResponseChannelMessageWithSource,
 				Data: &discordgo.InteractionResponseData{
-					Content: "For what would u like a HWID reset:",
+					Content: "For what would you like a HWID reset:",
 					Components: []discordgo.MessageComponent{
 						discordgo.ActionsRow{
 							Components: []discordgo.MessageComponent{
@@ -199,7 +203,6 @@ var (
 			userID := i.Member.User.ID
 			userName := i.Member.User.Username
 
-		
 			channel, err := client.GuildChannelCreateComplex(guildID, discordgo.GuildChannelCreateData{
 				Name:     fmt.Sprintf("reset-%s-%s", softwareType, userName),
 				Type:     discordgo.ChannelTypeGuildText,
@@ -210,11 +213,6 @@ var (
 						Type:  discordgo.PermissionOverwriteTypeRole,
 						Deny:  discordgo.PermissionViewChannel,
 					},
-					{
-						ID:    userID,
-						Type:  discordgo.PermissionOverwriteTypeMember,
-						Allow: discordgo.PermissionViewChannel,
-					},
 				},
 			})
 			if err != nil {
@@ -222,15 +220,125 @@ var (
 				return
 			}
 
+			for _, roleID := range config.AdminRoles {
+				client.ChannelPermissionSet(channel.ID, roleID, discordgo.PermissionOverwriteTypeRole, discordgo.PermissionViewChannel, 0)
+			}
+
 			err = client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
 				Type: discordgo.InteractionResponseChannelMessageWithSource,
 				Data: &discordgo.InteractionResponseData{
-					Content: fmt.Sprintf("Request created: %s", channel.Mention()),
+					Content: "Request submitted, you'll get a PM when it has been processed",
 					Flags:   discordgo.MessageFlagsEphemeral,
 				},
 			})
 			if err != nil {
 				log.Println("Error sending interaction response:", err)
+				return
+			}
+
+			_, err = client.ChannelMessageSendComplex(channel.ID, &discordgo.MessageSend{
+				Content: fmt.Sprintf("Reset request by %s for %s", userName, softwareType),
+				Components: []discordgo.MessageComponent{
+					discordgo.ActionsRow{
+						Components: []discordgo.MessageComponent{
+							discordgo.Button{
+								Label:    "Accept",
+								Style:    discordgo.PrimaryButton,
+								CustomID: fmt.Sprintf("accept_%s_%s", userID, softwareType),
+							},
+							discordgo.Button{
+								Label:    "Decline",
+								Style:    discordgo.DangerButton,
+								CustomID: fmt.Sprintf("decline_%s_%s", userID, softwareType),
+							},
+						},
+					},
+				},
+			})
+			if err != nil {
+				log.Println("Error sending message to the ticket channel:", err)
+			}
+		},
+"accept": func(client *discordgo.Session, i *discordgo.InteractionCreate) {
+    data := i.MessageComponentData().CustomID
+    parts := strings.Split(data, "_")
+    if len(parts) != 3 {
+        log.Println("Invalid accept button custom ID")
+        return
+    }
+    userID := parts[1]
+    softwareType := parts[2]
+
+   
+    member, err := client.GuildMember(i.GuildID, userID)
+    if err != nil {
+        log.Println("Error fetching member info:", err)
+        return
+    }
+    var userName string
+    if member.Nick != "" {
+        userName = member.Nick
+    } else if member.User.GlobalName != "" {
+        userName = member.User.GlobalName
+    } else {
+	userName = member.User.Username
+    }
+
+    reset(userName, softwareType)
+
+    err = client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
+        Type: discordgo.InteractionResponseChannelMessageWithSource,
+        Data: &discordgo.InteractionResponseData{
+            Content: "Request accepted and processed.",
+            Flags:   discordgo.MessageFlagsEphemeral,
+        },
+    })
+    if err != nil {
+        log.Println("Error sending interaction response:", err)
+    }
+
+    dmChannel, err := client.UserChannelCreate(userID)
+    if err != nil {
+        log.Println("Error creating DM channel:", err)
+        return
+    }
+
+    _, err = client.ChannelMessageSend(dmChannel.ID, fmt.Sprintf("Your reset request for %s has been accepted and processed.", softwareType))
+    if err != nil {
+        log.Println("Error sending DM:", err)
+    }
+},
+
+		"decline": func(client *discordgo.Session, i *discordgo.InteractionCreate) {
+			data := i.MessageComponentData().CustomID
+			parts := strings.Split(data, "_")
+			if len(parts) != 3 {
+				log.Println("Invalid decline button custom ID")
+				return
+			}
+			userID := parts[1]
+			
+
+			err := client.InteractionRespond(i.Interaction, &discordgo.InteractionResponse{
+				Type: discordgo.InteractionResponseChannelMessageWithSource,
+				Data: &discordgo.InteractionResponseData{
+					Content: "Request declined.",
+					Flags:   discordgo.MessageFlagsEphemeral,
+				},
+			})
+			if err != nil {
+				log.Println("Error sending interaction response:", err)
+			}
+
+			dmChannel, err := client.UserChannelCreate(userID)
+			if err != nil {
+				log.Println("Error creating DM channel:", err)
+				return
+			}
+
+			_, err = client.ChannelMessageSend(dmChannel.ID, "Your reset request has been declined.")
+			if err != nil {
+				log.Println("Error sending DM:", err)
 			}
 		},
 	}
@@ -263,8 +371,13 @@ func main() {
 				h(client, i)
 			}
 		} else if i.Type == discordgo.InteractionMessageComponent {
-			if h, ok := componentsHandlers[i.MessageComponentData().CustomID]; ok {
+			customID := i.MessageComponentData().CustomID
+			if h, ok := componentsHandlers[customID]; ok {
 				h(client, i)
+			} else if strings.HasPrefix(customID, "accept_") {
+				componentsHandlers["accept"](client, i)
+			} else if strings.HasPrefix(customID, "decline_") {
+				componentsHandlers["decline"](client, i)
 			}
 		}
 	})